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Mass Care Services

Shelter Manager (NQS)

Position QualificationType 1Type 2Type 3

About This Position

The Type1Shelter Manager: The Type2Shelter Manager: The Type3Shelter Manager: Not Specified 1.Isresponsibleforprovidingleadership, 1.Isresponsibleforproviding 1.Isresponsibleforproviding supervisionandadministrativesupport supervisionandadministrativesupport supervisionandoperationalsupportfor fora Long-Term,Mega-Shelteras forshortdurationshelteroperations,a shelteroperationsofshortduration,such definedthroughthe American Red Cross Standard,Short-Term Shelterasdefined asan Emergency Evacuation Siteor Non-Traditional Shelter Conceptof throughthe American Red Cross Non- Temporary Evacuation Pointshelters Operations Template Traditional Shelter Conceptof 2.Supervisesaworkteamandservice 2.Supervisesshelteroperations Operations Template providers composedofseveralworkteamsand 2.Supervisesworkteamsandservice 3.Ensurestheneedsofshelter serviceproviders providers occupantsarebeingmet 3.Ensurestheneedsofshelter 3.Ensurestheneedsofshelter 4.Assumesaccountabilityforthe occupantsarebeingmet occupa

Training Requirements

Sameas Type2,PLUS: Sameas Type3,PLUS: 1.IS-100:Introductionto Incident The NIMSTraining Programdefinesa 1.ICS-300:Intermediate ICSfor 1.IS-700:National Incident Management Command System,ICS-100 nationalbaselinetoguideandpromote Expanding Incidents System,An Introduction 2.IS-200:Basic Incident Command NIMStraining.Itprovides 2.ICS-400:Advanced ICSfor Command 2.IS-703:NIMSResource Management Systemfor Initial Response,ICS-200 recommendationstoassist Authorities and General Staff 3.IS-10:Animalsin Disasters: Having Jurisdiction(AHJ)indeveloping 3.IS-800:National Response Awarenessand Preparedness theirowntrainingplans,tailoredtotheir Framework,An Introduction 4.IS-366:Planningforthe Needsof specificneeds Childrenin Disasters 5.American Red Cross Shelter Fundamentalstraining,orequivalent 1.17-SEPTEMBER2025 SHELTERMANAGER(NQS) 1OF4 Position Qualificationfor Mass Care Services Mass Care Services COMPONENT TYPE1 TYPE2 TYPE3 NOTES

Experience

Sameas Type2,PLUS: Sameas Type3,PLUS: Knowledge,Skillsand Abilities: Not Specified Knowledge,Skillsand Abilities: Knowledge,Skillsand Abilities: 1.Abilitytomanagemultiplepriorities, 1.Knowledgeandunderstandingofthe 1.Knowledgeoftheliabilityreview tasksandworkteamssimultaneously; accessandfunctionalneedsof processforashelterfacility.This organizeworkandactivities;andassign populationsasdefinedinthe National includes,butisnotlimitedto,theability tasks,communicateinstructionsand Response Framework(NRF) toinspectafacilityandcompleteafacility delegateworktosubordinatesorwork 2.Knowledgeoftheroleofvoluntary surveyandaself-inspectionwork teams agenciesindeliveringmasscareduring sheet/offpremisesliabilitychecklist. 2.Knowledgeofshelteragreementsand anincident,suchaswithentities facilityinspection associatedwiththe NVOADas Experience: 3.Knowledgeofsupportandoperational appropriatefortheemergencysituation 1.Successfulcompletionofthe NQS functionsusedinthetypeofshelter 3.Generaloperationalknowledgeof PTBforthe NIMSType2Shelter operated,toinclude,asaminimum: logisticalsupportsystemsorprocedures Manager,orequivalent AHJ administrationandrecordkeeping; documentation shelterreportingsystems;registration Experience: 2.Experienceoperatingashelterfacility andrecords;feeding;dormitory 1.Successfulcompletionofthe NQS orparticipatinginasheltermanagement operations;securityandcrowd PTBforthe NIMSType1Shelter exercise management;andpublichealth,medical Manager,orequivalent AHJ 3.Experienceconductin

FEMA RTLT Standard

Shelter Manager (NQS)

ID: 9-509-1085

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