Mass Care Services
Shelter Resident Services Team Leader (NQS)
About This Position
Sameas Type2,PLUS: Sameas Type3,PLUS: The Type3Shelter Resident Services Not Specified Overseesstaffinashelterwithmore Overseesshelterstaffinashelterwith Team Leaderoverseesshelterstaffina than2,000residentsandmaysupervise 250to2,000residentsandmay shelterwithupto250residentsand: multiple Type2Shelter Resident supervisemultiple Type3Shelter 1.Supervisesshelterstaffassignedas Services Team Leadersassignedas Resident Services Team Leaders deputies,whenrequested deputies assignedasdeputies 2.Supervisesshelterstaffproviding servicestoresidents,including registration,dormitorymanagement, staffingandreunificationsupport 3.Coordinatesandoverseesthedelivery ofhealthandmentalhealthservices, clientcaseworkandsupportforresidents withdisabilitiesandaccessand functionalneeds(AFN) 4.Coordinatesandoverseessupportto residentswithserviceandassistance animals 5.Coordinateswiththe Shelter Facilities Support Team Leadertomeetresident needs
Training Requirements
Sameas Type2 Sameas Type3 1.IS-100:Introductiontothe Incident 1.Identifiedequivalenttrainingsshould Command System,ICS-100 meetorexceedcourselearning 2.IS-200:Basic Incident Command objectives Systemfor Initial Response,ICS-200 2.The NIMSTraining Programdefinesa 3.IS-368:Including People With nationalbaselinetoguideandpromote Disabilitiesand Otherswith Accessand NIMStraining.Itprovides Functional Needsin Disaster Operations recommendationstoassist AHJsin 4.IS-405:Mass Care/Emergency developingtheirowntrainingplans, Assistance Overview tailoredtotheirspecificneeds 5.IS-700:National Incident Management System,An Introduction 6.IS-800:National Response Framework,An Introduction 7.IS-2900:National Disaster Recovery Framework(NDRF)Overview 8.E0419:Mass Care-Emergency Assistance Shelter Field Guide Training for Statesand Local Communities, American Red Cross Shelter Operations and Simulation,orequivalenttraining,at the Authority Having Jurisdiction’s(AHJ) determination
Experience
Sameas Type2,PLUS: Sameas Type3,PLUS: Knowledge,Skillsand Abilities: Not Specified Knowledge,Skillsand Abilities: Knowledge,Skillsand Abilities: 1.Understandingofcoordination 1.Leadershipskillsandademonstrated 1.Successfulcompletionofthe NQS processesformultiplemasscare abilitytomanagelargeteamoperations PTBforthe NIMSType2Shelter servicesinasinglelocation Resident Services Team Leader,or 2.Abilitytosolveoperationalproblemsin Experience: equivalent AHJdocumentation ashelterenvironment 1.Successfulcompletionofthe NQS 2.Directsupervisoryexperiencewith 3.Understandingofrequiredshelter PTBforthe NIMSType1Shelter personnel residentservices Resident Services Team Leader,or 3.Experienceleadingshelteroperations 4.Abilitytomanageshelterstaff equivalent AHJdocumentation atadecision-makinglevelinafacilityof 2.Experiencemanagingalargeteamof atleast250residents,inatleastthree Experience: residentservicesstaffinacomplex largeincidentswithinthepastfiveyears 1.Successfulcompletionofthe National environment 4.Experiencemanagingandoperating Qualification System(NQS)Position largevenueevents,providingadiverse Task Book(PTB)forthe NIMSType3 arrayofservicestosupportindividual Shelter Resident Services Team Leader, needs orequivalent AHJdocumentation 2.Experiencemanagingsupportstaffin adisasterenvironment 3.Experiencemanagingandassigninga diverseworkforce 4.Operationsexperienceina NIMSType 3shelteroperationonatleasttwo incidentswithinthepastthreeyears
FEMA RTLT Standard
Shelter Resident Services Team Leader (NQS)
ID: 9-509-1307
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